Privacy Policy
Effective Date: August 26, 2026
Our Commitment to Your Privacy
Welcome to Starlightad.com, operated by Starlight Advertising & Promotions, Inc. ("Starlight," "we," "our," or "us"). We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains the types of information we may collect when you visit our website, communicate with us, use our services, or interact with Starlight through third-party platforms, and describes how we may use, protect, and manage that information.
Information We Collect
We may collect personal information that you voluntarily provide to us when you contact Starlight, submit a request, request a quotation, place an order, communicate with our representatives, or otherwise interact with our website or services.
This information may include, as applicable:
- Your name
- Email address
- Telephone number
- Company or organization name
- Billing, shipping, or delivery information
- Information related to a quotation, project, order, or service request
- Communications you send to us
- Any other information you voluntarily provide
We may also receive limited technical or usage information when you interact with our website, depending on the technologies and services being used. This may include information such as browser type, device information, referring pages, IP address, and general website activity.
Information From Third-Party Platforms
When you interact with Starlight through, or authorize Starlight to use, a third-party service or platform such as Facebook, Instagram, or other Meta services, we may receive information made available by that platform according to the permissions you have granted and the services being used.
Depending on the interaction, this information may include basic account information, contact information, account or platform identifiers, messages, or other information that you choose to make available through the applicable platform.
We use information received from third-party platforms only as reasonably necessary to provide, operate, support, secure, or improve the applicable Starlight service, respond to communications, and fulfill legitimate business purposes associated with your interaction with us.
Our use of information received from Meta platforms is subject to applicable Meta platform requirements and policies.
How We Use Your Information
We may use personal information for purposes including:
- Responding to inquiries, requests, or communications
- Preparing quotations and product recommendations
- Processing and managing orders
- Providing customer service and order updates
- Coordinating production, shipping, delivery, or fulfillment
- Maintaining business and customer records
- Improving our website, services, and customer experience
- Conducting internal reporting and analytics
- Preventing fraud, misuse, or security incidents
- Complying with legal, accounting, tax, or regulatory obligations
- Sending marketing or promotional communications where appropriate
You may contact us at any time if you no longer wish to receive promotional communications from Starlight.
How We Share Information
We do not sell your personal information.
We may share information with suppliers, manufacturers, decorators, shipping providers, technology providers, professional service providers, or other business partners when reasonably necessary to provide products or services you request or to operate our business.
For example, information necessary to fulfill an order may be provided to a supplier, manufacturer, decorator, warehouse, shipping carrier, or delivery provider.
We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Starlight, our customers, or others.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or maintained by us.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business records, resolve disputes, protect our legitimate business interests, and comply with applicable legal, tax, accounting, and regulatory requirements.
Retention periods may vary depending on the type of information and the purpose for which it is maintained.
Your Privacy Choices and Requests
You may contact us to ask questions about personal information we maintain about you or to request that we access, correct, update, or delete information where applicable.
We may need to verify your identity before completing certain privacy-related requests. The availability of particular rights may depend on applicable law and the nature of our relationship with you.
Data Deletion Requests
You may request deletion of personal information that Starlight Advertising & Promotions, Inc. maintains about you, including applicable information received through third-party services or integrations such as Meta, Facebook, or Instagram.
How to Request Deletion
To request deletion of your data, email sales@starlightad.com with the subject line "Data Deletion Request."
Please include enough information for us to identify the information associated with your request, such as:
- Your full name
- The email address associated with your interaction with Starlight
- Your company name, if applicable
- Your Facebook or Instagram username or other account identifier, if the request relates to a Meta service
- A brief description of the information you would like deleted
Please do not send passwords, access tokens, payment card information, or other sensitive login credentials as part of a deletion request.
What Happens After We Receive Your Request
After receiving a deletion request, we may contact you to verify your identity or request additional information necessary to locate the information associated with your request.
Once a request has been reasonably verified, we will delete or de-identify applicable personal information that we are not required or permitted to retain.
Certain information may need to be retained where reasonably necessary to comply with legal, accounting, tax, contractual, fraud-prevention, recordkeeping, dispute-resolution, or other legitimate requirements. Information retained for these purposes will remain subject to appropriate safeguards and will not be used for unrelated purposes.
We will process verified deletion requests as promptly as reasonably practicable and within any timeframe required by applicable law or applicable platform requirements.
Facebook and Instagram / Meta Data
If you have authorized a Starlight application, integration, or service through Facebook or Instagram, you may also be able to remove that application's access through the settings provided by Meta.
Removing access through Meta prevents future access through that authorization but may not automatically delete information that was previously provided to Starlight.
To request deletion of information already maintained by Starlight, please follow the Data Deletion Request procedure described above.
Third-Party Links
Our website may contain links to websites or services operated by third parties. Starlight is not responsible for the privacy practices, security, availability, or content of third-party websites or services.
We encourage you to review the privacy policies and terms of any third-party website or service you choose to visit or use.
Third-Party Content and Product Images
Our website displays product information, including descriptions, specifications, and images, that may be provided directly by our manufacturing partners, suppliers, and industry data services.
Starlight Advertising & Promotions, Inc. may not create, host, or independently verify all such third-party content and therefore cannot guarantee that materials supplied by third parties are free of third-party intellectual property claims.
If you believe that an image or other content appearing on our website infringes upon your copyright or proprietary rights, please contact us at sales@starlightad.com and provide sufficient information for us to review the concern.
Where content originates from a supplier or industry data provider and cannot be directly modified by Starlight, we may forward the concern to the appropriate supplier, manufacturer, or data provider for review and appropriate action.
Product listings, images, specifications, and associated third-party data are provided for informational and product-selection purposes and may be updated or changed by the original content provider.
Children's Privacy
Our website and services are intended for business and general consumer audiences and are not directed toward children under the age of 13.
We do not knowingly seek to collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, legal requirements, or third-party platform requirements.
When this Privacy Policy is updated, the revised version will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Your Consent
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
Contact Us
If you have questions, concerns, or privacy-related requests regarding this Privacy Policy or information maintained by Starlight, please contact:
Starlight Advertising & Promotions, Inc.
Email: sales@starlightad.com
Telephone: 1-800-516-1675
Website: www.starlightad.com
For requests to delete personal information, please refer to the Data Deletion Requests section above.
Thank you for visiting Starlightad.com and entrusting us with your privacy.
Sincerely,
The StarlightAd Family